Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information about what personal information we collect and why.

Device Information

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products you view, terms search and how you interact with the site.
• Purpose of collection:to load the site accurately for you and to perform analytics on site usage in order to optimize our site.
• Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels.
• Disclosure for business purposes: shared with our processor Shopify.

Order Information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers VISA, MASTERCARD, AMEX, email address and phone number.
• Purpose of collection:to provide you with products or services to fulfill our contract, process your payment information, arrange shipment and provide you with invoices and/or confirmations order form, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.
• Source of collection: collected from you.
• Disclosure for commercial purposes: shared with our Shopify processor

Minors

The Site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www. shopify. com/legal/privacy.
• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For example:

• [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the site. To learn more about how Google uses your personal information, click here: https://policies. Google. com/privacy?hl=en You can also opt out of Google Analytics here: https://tools. Google. com/dlpage/gaoptout.
• [INSERT IF YOU USE A THIRD-PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your site usage, purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www . networkadvertising. org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS OF ALL SERVICES USED. COMMON LINKS INCLUDE:

• FACEBOOK - https://www. Facebook. com/settings/?tab=ads
• GOOGLE - https://www. Google. com/settings/ads/anonymous
• BING - https://advertise. bing ads. microsoft. com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at:http://optout. aboutads. info/.

Use of personal information

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers .

Legal basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are located in the European Economic Area (“EEA”), we process your personal information under the following legal bases:

• Your consent;
• The performance of the contract between you and the site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task performed in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the “Your Rights” section below.

Automatic decision making

If you are located in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on you or affects you in any way. significantly.

we do engage in fully automated decision-making that has legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you.

Services that include elements of automated decision making include:

• Temporary list of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denial list of credit cards associated with denied IP addresses. This denylist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service and to request that your personal information be corrected, updated or deleted . If you wish to exercise these rights, please contact us using the contact details below.

Your personal information will first be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR whitepaper: https://help. shopify. com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a California resident, you have the right to access the personal information we have about you (also known as a 'right to know'), port it to a new service, and request that your information personal are corrected. , updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example if it is their first visit or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies necessary for the operation of the store

Reports and analysis

The length of time a cookie remains on your computer or mobile device depends on whether it is a 'persistent' or 'session' cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or on sites such as www. allaboutcookies. org.

In addition, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that due to the lack of consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or would like to file a complaint, please contact us by email at info@oraloa. com

Last Updated:2023

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority.